AIPropertyPro Support

We’re here to help you get the most out of AIPropertyPro’s AI real estate tools.

Contact Us

Email: [email protected]

Phone: +1 (650) 861-9503

Response time: We respond to all inquiries within 24 hours during business days.

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Frequently Asked Questions

How accurate are the AI valuations?

AIPropertyPro’s valuations are automated estimates based on available public data and comparable sales. They typically fall within the same accuracy range as Zillow’s Zestimate or Redfin’s Estimate. They are not appraisals and should never be the sole basis for a real estate transaction. Always consult a licensed appraiser before buying, selling, or refinancing.

Is my client data shared with other realtors or third parties?

No. Your client CRM data, listings, and transactions are private to your account. We share limited data only with infrastructure processors (Anthropic for AI, Stripe for billing, Hetzner for hosting) strictly to deliver the service. See our Privacy Policy for details.

Can I cancel my subscription? Do you offer refunds?

Yes. You can cancel anytime from the Billing page — access continues until the end of your current billing period. We offer a 14-day money-back guarantee on first-time purchases. Email [email protected] with your account email to request a refund.

Why does the AI sometimes return slightly different results for the same property?

AI models use probabilistic generation, so wording or formatting may vary across runs. The underlying data and core valuation should remain consistent. If you see a meaningful change in numerical estimates, please email us a screenshot and we’ll investigate.

Is AIPropertyPro a licensed broker?

No. AIPropertyPro is a software tool. We are not a licensed real estate broker, agent, or appraiser. We do not represent buyers or sellers, do not negotiate on your behalf, and do not provide legal or financial advice.

How do I export my CRM contacts or transaction data?

Email [email protected] with your account email and the data you’d like exported. We’ll deliver a CSV within 24 hours.

How do I delete my account and all my data?

Email [email protected] from your account email and we’ll permanently delete your account and associated data within 7 business days, in line with our Privacy Policy.

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Disclaimer: Educational and informational only. Not professional real estate, legal, mortgage, appraisal, or financial advice. Consult a licensed real estate professional, attorney, and lender before any transaction. AI valuations are estimates — they are not appraisals. We comply with the Fair Housing Act; you are responsible for ensuring your use of generated content is also compliant.
AI-Powered Real Estate Tools for Agents & Investors is a product of Elite AI Holdings LLC, 2010 El Camino Real #2000, Santa Clara, CA 95050. We serve customers online, nationwide (US).
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